We strive to make public services more accessible, predictable and in demand for everyone, and the number of positively resolved issues of citizens has increased significantly.
Adaldyq Council
Online training (3 months of training)
Formation of a pool of people's experts
Study and analysis
More than 90 applications
60 interviews were conducted
47 people have been approved to participate
Analysis and introduction of proposals to legislation
Working with requests
Mediation
Interaction with different categories of citizens
Needs to identify acute social issues
What will we achieve?
The project will cover at least 50 persons from the USN
The number of positively solved cases will increase by 60%
The satisfaction of those who have received the services of the MTSZN through the “Adaldyq Council” will increase by 60%.
In the Republic of Kazakhstan, there will be a real working tool of interaction between the MTSZN and representatives of the SUSN.